Frequently Asked Questions (FAQ's)

Sorry but no, not at this time. But you can use an HSA card to pay for services or buy your equipment.

I can provide superbills; some individuals might be able to get reimbursed for some services, sometimes. I know, that's frustratingly vague. Unfortunately, you MUST call your own specific insurance company or visit their FAQ's to know for sure. 

Neurofeedback pairs wonderfully with psychotherapy because of the way it helps the brain and nervous system regulate, allowing new opportunities to change behaviors and understandings. You can absolutely see any therapist you want while receiving neurofeedback services through BST!

Results are never guaranteed in mental health and well-being because of the complexity of the factors involved and the nature of the work. In neurofeedback and therapy, it is VERY unusual for a client to experience zero improvement, but it can happen. In my experience, those rare cases become quickly apparent.

There are some protocols (ways of training the brain) that only full-services, in-person clinics can provide. I am always happy to tell you about any of them and how/why they may benefit you!

If you or I believe you need one of those specialty protocols in addition to the remote neuro (usually toward the end of treatment), we will talk about the pros/cons, then if you decide to proceed, I refer you to a clinic for a few sessions to supplement your regular treatment.

Neurofeedback is a form of neurotherapy that trains your brainwaves to

achieve a healthier state – kind of like exercise, but for your brain!

Neurofeedback uses EEG technology to measure your brainwave activity

and offer you feedback on your performance in real time, through visual

and/or auditory cues from videos or games.

Neurofeedback can help alleviate symptoms such as anxiety, depression, insomnia or poor-quality sleep, fatigue, mood problems, poor executive functioning, sensory issues, poor coordination, irritability, distractibility, forgetfulness, procrastination, and migraines. If it's in the brain, it can probably be trained!

It can also help with trauma processing, attachment and interpersonal issues, identity development, and people-pleasing (these issues best treated with concurrent psychotherapy).

Absolutely! Neurofeedback is a safe, evidence-based therapy which has

been used for decades and poses little or no side effects.

Neurofeedback is a non-invasive neurotherapy. During your training

sessions, a headset and electrode will be placed on your head and scalp to read and measure your brain activity. 

It is NOT electro-shock therapy and nothing is ever "sent into" your brain.

For the most sensitive-brained people, neurofeedback training may cause very mild side effects (mild fatigue and more rarely mild irritability) in the beginning of treatment. These side effects are temporary (usually lasting about a day post-session) as the brain acclimates to the new training. 

It is very similar to how you get sore after a workout, especially when it is new; the brain gets "sore" by feeling tired or annoyed.

Visit the "technical FAQ's" page for more information.

• A training kit: buy online; includes a Muse neurotherapy headset, external electrode, and conductive paste. 
• A device to train on, like a phone or tablet. Currently neuro services only works on iOS and Android phones and tablets.
• An internet connection.
• A customized training program tailored to your priorities/goals (written by me, your clinician).

Of course, the first step is to schedule your free consultation!

It depends on many factors including the sensitivity of your brain to the training, how often you train, how severe and complex your symptoms/goals are, and many more.

In my experience as a clinician, the average client usually reaches their goals with around 8-10 months of training, but again, it is almost impossible to predict and varies a LOT from person to person.

The expected length of any treatment and results can vary HUGELY from client to client depending on numerous factors including but not limited to: the severity/type of starting symptoms, the goals for treatment, frequency of sessions, type of service received, sensitivity/durability of the brain, and medications/substance use. 

Generally, mildest/simplest cases could meet their goals in just a few months; more complex/severe cases could take a year; the most extreme cases may take even longer. 

Absolutely. This is totally normal; lots of people have their neurotherapy training routine interrupted due to schedule changes, travelling, or just forgetting to do it. If you take a break from neurofeedback, you might notice some regression in your symptoms, depending on where you are in your treatment, but you can pick right back up again when you resume treatment.

See the "technical FAQ's" page for more information.